Airbnb concierge in Tanger: our turnkey services
From listing your property to your monthly report, we handle every step of your short-term rental in Tanger. You have your property managed with peace of mind, and you collect your income.
Before delegating, you can estimate your property's income.
Curious about the potential? See how much an Airbnb earns in Tanger before delegating.
Everything is taken care of
Listing management
We create and optimise your listings on Airbnb and Booking: highlighted photos, polished descriptions, relevant keywords. We adjust your rates day by day according to the season, events and demand, to maximise your occupancy rate without ever undervaluing your property.
Guest welcome
Every arrival is prepared with care: a thoughtful, personalised check-in, a welcome basket, recommendations around Tanger, availability and responsiveness when needed. Your guests feel expected and looked after, which translates directly into better reviews and more bookings.
Cleaning & laundry
Between each stay, your home is cleaned by professionals and the linen is fully renewed. Consumables are restocked. Your property stays spotless, ready to welcome guests, and keeps all its value stay after stay.
Maintenance & upkeep
We monitor the condition of your home at every visit and coordinate minor repairs before they become problems. A leaking tap, a blown bulb: it's handled, without you having to worry about it.
7-day communication
We answer guests at any hour, in French, English and Arabic. We don't wait to be caught out by the unexpected, we stay ahead of it. This active vigilance reassures your guests and protects the quality of your reviews.
Monthly report
Every month, you receive a clear summary: income generated, occupancy rate, completed stays, average review score: you keep full visibility over what's happening in your home.
Home staging: reveal your property's full potential
Want to give your home a fresh look before listing it? On request, we support you in enhancing your property: layout advice, choice of linen and materials, small touches that elevate your photos and win over guests.
You stay in control: you decide. If you like your interior as it is, we simply showcase it. And if you want to go further, our expert eye is here to help you maximise the appeal and the income of your rental.
- Layout advice, on request
- Selection of linen and materials
- Preparation for photos that sell
Entrusting your property, step by step
- 1
First conversation
We discuss your property, your expectations and the plan that suits you best. No commitment.
- 2
Inventory & listing
We photograph, equip and list your home on the best platforms.
- 3
Day-to-day management
Bookings, welcome, cleaning, communication: we handle everything.
- 4
Income & report
You collect your income and receive your detailed summary every month.
We know what drives a traveller away, because we've lived it
Every bad experience we had as travellers became a commitment to your guests.
A listing that lies: wifi or air conditioning advertised… but missing.
100% honest listings: what's advertised is verified and works.
A poorly cleaned home, dubious sheets.
Professional cleaning and renewed linen, checked before every arrival.
No one reachable when there's a problem.
A 7-day presence, quickly reachable, in several languages.
A complicated arrival: you go round in circles, you don't know where to park.
Clear, proactive instructions: access, parking, floor, doorbell.
An intrusive host or, conversely, nowhere to be found.
Present without being a burden: responsive when needed, discreet the rest of the time.
No attention, a cold welcome.
A welcome note and a few thoughtful touches: the details that leave a mark.
Everything a short-term rental requires
Managing a seasonal rental in Tanger is a full-time job. Between holiday lets and running a furnished tourist property, here's everything we take care of in your place, so your rental investment stays a source of peace of mind.
| What a short-term rental requires | Who takes care of it? |
|---|---|
| Create and optimise the listing: photos, text, keywords, price | Chez Vous Tanger |
| Reply to guests at any hour, in several languages | Chez Vous Tanger |
| Manage the calendar and bookings on Airbnb and Booking | Chez Vous Tanger |
| Welcome guests, hand over the keys, carry out the inventory | Chez Vous Tanger |
| Organise cleaning and linen between each stay | Chez Vous Tanger |
| Handle the unexpected, maintenance and minor repairs | Chez Vous Tanger |
| Monitor reviews and protect your home's reputation | Chez Vous Tanger |
| Produce the monthly report of your rental income | Chez Vous Tanger |
On your side: you collect your income, with complete peace of mind.
The mishaps that ruin a stay… and your peace of mind
Managing a short-term rental on your own means exposing yourself to incidents that can ruin a stay and your reputation. Here's what many owners go through, and how we prevent it.
Without a quality concierge
Double booking: two guests arrive the same day, Airbnb and Booking calendars out of sync.
With Chez Vous Tanger
Calendars synced and monitored at all times: the double booking doesn't happen.
Without a quality concierge
Green pool in mid-summer: poorly maintained, the water turns in 48h, impossible to handle remotely.
With Chez Vous Tanger
Regular upkeep and checks; the slightest issue is dealt with before guests arrive.
Without a quality concierge
Water heater down in peak season: no hot water, guests with children, a Sunday.
With Chez Vous Tanger
Local network of tradespeople and fast intervention: diagnosed and fixed without needless extra cost.
Without a quality concierge
A bad review that escalates: an owner replies in the heat of the moment, the tone rises, the reputation suffers.
With Chez Vous Tanger
Calm, courteous and professional replies: a well-handled criticism builds trust.
Without a quality concierge
Unanswered messages: a guest writes at 11pm, no one replies, they book elsewhere.
With Chez Vous Tanger
7-day communication, in several languages: every message gets a fast reply.
Without a quality concierge
A botched key handover: the guest arrives, no one to welcome them, they wait in the street.
With Chez Vous Tanger
Organised, reliable check-in: a welcome or clear access instructions, at any hour.
Without a quality concierge
Rushed cleaning between two stays: dubious sheets, home not ready, the review suffers.
With Chez Vous Tanger
Professional cleaning and renewed linen, checked before every arrival.
Without a quality concierge
A dormant listing: bland photos, frozen prices, few bookings and an empty calendar.
With Chez Vous Tanger
Optimised listing and rates adjusted by season for a better occupancy rate.
Without a quality concierge
Unnoticed damage: a breakage goes unseen, found too late, with no recourse.
With Chez Vous Tanger
Check after every stay: any incident is noted and dealt with immediately.
The journey of an expat Moroccan owner in Tanger
The first name has been changed. This story is real; it illustrates a situation many owners experience.
The project
Karim, 42, lives and works in France. Like many Moroccans living abroad, he wanted to invest in a property back home. After comparing several cities, he chose Tanger for its tourism potential and its proximity to Europe. He buys a 114 m² apartment at 9,000 MAD per m², a substantial investment. He furnishes and decorates it with care, and fits it with a full kitchen: a quality coffee maker, utensils, plates, glasses, cutlery… everything so a guest feels at home and can cook. He lists the home on Airbnb and Booking with beautiful photos, ready to launch into short-term rental at 850 MAD a night.
The problem: managing from afar
From France, Karim entrusts the day-to-day to family and friends, paying them 10% of the income. On paper, everything seems to run smoothly. In reality, the inventory is never done properly: some guests leave with plates, crockery gets broken, belongings are damaged, and no one notices. Worse, cleaning is rushed, or even skipped. The person meant to look after the home reasoned like this:
« Why change the sheets or towels for a guest staying only one night? »
An unmade bed, towels left unchanged, a fridge picking up odours.
Income that evaporates
Worse still: when the home was free, his relatives sometimes used it themselves, while telling him it had been rented “directly”. The money, they said, was “kept on site for when you come”, but there was nothing. Between the poorly maintained property and this opaque management, the real occupancy rate hovered around 20%, barely 6 nights a month.
The result: an almost empty property
Despite an excellent location and strong potential, the bad reviews pile up, some bordering on insult, and no one wants to rent anymore. On top of that comes the bill for unnoticed damage: repainting, crockery to replace, door handles, a broken shower column, a missing chandelier and ceiling light… more than 40,000 MAD in repairs and replacements over two years. The investment dream turns into a financial pit.
The turning point
After 24 months, exhausted, Karim understood that paying a commission to a serious concierge was not a loss but a real gain. It took time, nothing happens overnight. With careful home staging and a new rental strategy, the concierge gradually restored the apartment's image: new photos, optimised listing, rigorous inventories between each stay, professional cleaning, impeccable welcome, measured replies to reviews.
The result, after a few months
An occupancy rate that went from near zero to almost 70% over the year, 5-star reviews, and above all loyal guests who rebook the property without hesitation.
Before: managed by relatives (10%)
~20% occupancy (≈ 6 nights/month)
≈ 4,590 MAD net/month
After: serious concierge (20%)
~70% occupancy (≈ 21 nights/month)
≈ 14,280 MAD net/month
Paying 10% was losing him money. Paying 20% earns him nearly three times more, without the stress, without the damage, without the disputes.
A high-potential property is not enough: it's the quality of management, upkeep, the inventory, attention to detail, that makes the difference between an empty home and a profitable investment. And the real cost of poor management (lost income, damage, bad reviews, stress) far exceeds a commission. That's exactly the approach we apply at Chez Vous Tanger.
Disputes, insurance & protecting your property
Entrusting your home to strangers is a legitimate worry. Our role is to protect your property at every step and handle the unexpected in your place.
Inventory at every stay
We check the home after each departure: any incident or damage is recorded immediately, with photos to back it up.
Handling guest disputes
If there's a problem (breakage, inappropriate behaviour, disagreement), we act as intermediary and file the claim with the platforms (Airbnb, Booking) to obtain the compensation provided for.
Protecting your reputation
We reply to reviews with calm and professionalism, and report to the platforms any abusive or unjustified comment.
Guest screening
We filter requests to favour reliable profiles who respect your home.
You keep complete peace of mind: we watch over your property and defend your interests.
Two plans suited to your needs
Whether you want to fully delegate the management of your seasonal rental or simply optimise your listings on the Tanger market, we have the plan to suit. Full Management Plan (turnkey) or Consulting Plan (audits & advice), depending on whether you want to delegate everything or stay hands-on with expert guidance. It's all detailed in our transparent pricing, and we can even manage your Tanger Airbnb remotely.
Request a quoteEntrust us with your property, with complete peace of mind
Wherever you are, your Tanger property is in attentive hands. We're here, on the ground, for you. Let's talk about your project, the first month is commitment-free.